Do you offer custom orders?

Yes! We’re happy to accommodate custom orders for customers who need something made just for them—whether that’s a larger size of a product, ingredient tweaks, or a restock of a previous favorite.

➡️ To request a custom order, please fill out our form at https://www.iamaome.com/custom-orders

Or email us directly at: contact@iamaome.com

Please include:

• The product(s) you're interested in

• Desired size, quantity, or formulation

• Any custom requests or notes

We’ll follow up within 2–3 business days to confirm your order, pricing, and turnaround time.

Do you offer wholesale?

Yes—we offer wholesale options for retail stores, spas, salons, and other businesses that want to carry our herbal beauty products.

➡️ To apply for wholesale, please complete our wholesale inquiry form at https://www.iamaome.com/professionals

Or email us at: contact@iamaome.com

Please include:

• Your business name and location

• Which products you're interested in

• Estimated order volume

• Any timelines or launch dates

Once we receive your inquiry, we’ll send you our wholesale catalog, pricing tiers, and minimums.

What is the turnaround time for custom or wholesale orders?

Turnaround time varies depending on the size and nature of the order.

• Custom orders: 5–10 business days

• Wholesale orders: 2–3 weeks (may vary by season or product availability)

We’ll confirm specific timelines during the ordering process.

Do you offer refunds or returns on custom or wholesale orders?

Due to the made-to-order and handcrafted nature of our products, all custom and wholesale sales are final. However, if there’s an issue due to an error on our part, please reach out within 5 business days—we’ll always work to make it right.