Policy

AOME is committed to respecting your privacy and safeguarding your personal data. The AOME privacy policy outlines how we collect, use, disclose, and manage your information when you visit our website www.iamaome.com, interact with us via any mobile application, or engage with our offline services. Collectively, these are referred to as our “Services.”

1. Consent

By using our website or purchasing from our store, you consent to the collection and use of your personal information for order processing, shipping, customer support, and, where permitted, marketing. If we seek to use your data for other purposes, we will request your express consent and provide an opt-out option.

You may withdraw your consent at any time by contacting us at: contact@iamaome.com

2. What We Collect

We may collect:

Name, email address, shipping/billing address

Payment details (via third-party gateways)

Order history and preferences

Contact details for customer support

3. How We Use Your Information

To process and fulfill your orders

To communicate updates regarding your purchases

To respond to inquiries or customer service requests

For marketing (only if you’ve opted in)

4. Disclosure

We may disclose your information if:

Required by law (e.g., subpoena, legal process)

You violate our Terms of Service

Needed to comply with payment processors or fraud prevention

5. Third-Party Services

We work with Shopify as our e-commerce platform. Other third-party services like payment processors (e.g., Shopify Payments, PayPal, USPS, etc.) will only access the data necessary to perform their functions. We recommend reviewing their individual privacy policies.

If you leave our website or are redirected to a third-party platform, their policies apply.

6. Security

We implement security protocols and encryption to protect your data. However, no online system is 100% secure. We cannot guarantee complete protection from breaches.

7. Your Rights

You may request to access, correct, amend, or delete any personal information we have about you by emailing contact@iamaome.com

8. Policy Updates

We may update this policy periodically. Any changes take effect immediately upon posting on the site. Material changes will be communicated via the website or email.

Terms of Service

1. Overview

This website is operated by AOME, a subsidiary of Let’s Eat for Two, LLC. By using our site or purchasing from us, you engage in our “Service” and agree to the following Terms and Conditions.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your state/province or have given us consent to allow any of your minor dependents to use this site.

3. Prohibited Use

You may not use the site or our products for any unlawful purpose or violate any laws in your jurisdiction. Breach may result in immediate termination of service.

4. Modifications

We may change prices, descriptions, and services at any time without notice. We reserve the right to limit product sales per customer or cancel orders at our discretion.

5. Account Accuracy

You agree to provide current, complete, and accurate purchase and account information for all transactions. It is your responsibility to keep this information up to date.

6. Intellectual Property

All content (text, graphics, images, branding) is the intellectual property of AOME and may not be copied or reproduced without written consent.

Returns & Exchange Policy

All items are final sale. Due to the handcrafted nature of our products, we do not offer returns or exchanges unless a product arrives damaged or incorrect.

To qualify for a return (damaged/incorrect items only):

• Contact us within 5 days of receiving your order

• Provide your order number and photos of the damaged item

• Items must be unused and in their original packaging

We reserve the right to deny refund requests that do not comply with these conditions.

Please Note: We do not offer refunds for customer preference, scent dislikes, or skin reactions. Always patch-test before full use.

Shipping & Handling

Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Method: USPS Priority Shipping, UPS (2–3 business days)

Shipping Rates: Calculated at checkout based on item weight and shipping destination.

Tracking: A tracking number will be emailed once your order ships.

We do not guarantee delivery dates, especially for weather delays, USPS, UPS disruptions, or international customs delays.

Shipping Restrictions

We are unable to ship to:

PO Boxes with expedited service

APO/FPO addresses

U.S. territories outside the contiguous states

Please Note: We are not responsible for:

• Packages marked “delivered” by USPS but not received

• Delays caused by third-party shipping providers

Taxes

All applicable state and local taxes (8%) are calculated at checkout for orders within Ohio and other tax jurisdictions.

Contact Us

Email: contact@iamaome.com

Website: www.iamaome.com